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Hi Marcin,
Good day! This is Chester Lee from Freelancer Contest Concierge. I will be handling your concern from now on.
Since your Contest “Design a Logo for SUPERMOTO.PL” with ID 67188 is a Guaranteed contest, it is not eligible for refund because they do not have Money-Back Guarantee, which is granted only to Regular Contests. This is because Guaranteed Contests give contest participants the guarantee that a winner will be selected. As an alternative, we can extend the contest for you for five days without further charges. Please let us know if this option is suitable for you.
I'm just a message away so if you need any help, just let me know and I'll make sure you get the proper assistance you need. Cheers!
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Sincerely,
Chester Lee
Subject Matter Expert, Contest Dept
Ticket Details
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Ticket ID: PUF-627-66594
Department: Freelancer Contests
Type: Contests
Status: In Progress
Priority: Low
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